It is important to us that you buy with confidence. We guarantee our products and services as detailed below. 

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uPVC Frames - 10 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against any failure in welded joints, distortion and surface finish when adequately maintained in-line with manufacturer’s guarantee.

Timber Frames - 5 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against any failure in joints, distortion and rot when adequately maintained in-line with manufacturer’s guarantee.

Aluminum Frames - 10 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against any failure in joints, distortion and coating when adequately maintained in-line with manufacturer’s guarantee.

IGU - 5 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against the failure of hermetical seals (i.e. misting between panes).

Door Panels - 5 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against any failure in joints, distortion and surface finish when adequately maintained in-line with manufacturer’s guarantee.

Hardware - 1 years or manufacturer’s guarantee period whichever is the lesser: Guaranteed against any failure in Locking mechanisms, hinges and all metallic moving parts when adequately maintained in-line with manufacturer’s guarantee.

Workmanship

 

Workmanship Guarantee – 2 years: Guaranteed against physical faults or errors in the installation which have been caused by defective workmanship.

Building Regulations – 6 years: Where the works are registered with a Competent Person Scheme; this guarantee covers a breach of the Building Regulations in force at the time of the completion of the works.

 

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