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Complaints procedure


We want you to be completely happy with the service that you receive. But if this is not the case, we want you to know that we want to hear from you, so that we can resolve any issues quickly and effectively. 

If you have an issue you need support with, please contact us at and we will treat your claim with the respect, attitude and timely manner than it deserves. We aim to respond to all emails within 3 working days.

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